I didn’t receive the activation code. What do I do?
After registering on Testportal, your account remains inactive until activated. By default, an email with a code should appear in your inbox within a few minutes of registration.
What if there is no activation code in my inbox?
The most common reasons for not receiving a message with an activation code are:
Problems with your mail provider (some inboxes block incoming messages from Testportal).
Using an incorrect email address during registration.
Overlooking a message with an activation link because it was delivered to a different folder (e.g., "Offers" or "SPAM").
Can I activate the account without the activation code?
Contact our Customer Success team via the contact form or write directly to email@example.com. Our team will be happy to activate your account manually, and you will then be able to use all the features of Testportal.